IAMTEEJAY is constantly striving to discover new products and services, improving the way it helps business market themselves both on and offline. Let us share with you our discoveries that may benefit your business today!
Over the years, I have learned that good business is business with boundaries. Everyone needs to know where they are going, how far that is and how much it will cost, and with every step, there are conditions. Through my own understanding of what my limitations are and letting my clients understand them clearly, I can provide the best service that there is to offer. I know that we can break the rules every now and then, but when that happens the projects and the relationship with my clients usually suffers and I would rather enjoy a long-lasting relationship with those I do business by following guidelines that I know have worked out for the best in the past.
I have implemented the following policies for business to ensure superior customer service and quality production at IAMTEEJAY:
Work Orders
for New Work
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All new work orders are initiated upon the acceptance of a Purchase Order.
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Once the signed Purchase Order and Deposit Payment have been received by the offices of IAMTEEJAY, then project can commence.
for Maintenance Work
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All maintenance work orders must be submitted via e-mail.
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Although telephone conversations regarding your project are acceptable, they do not constitute a work order.
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Please plan ahead and allow a minimum of 2 weeks from the time a work order was submitted for the work to be completed.
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Any work requiring to be completed before the 2-week period may be considered as a “rush” project and subject to extra cost.
All new projects require a deposit payment to commence.
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All milestone payments are to be made before the next milestone is started.
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Final delivery of project will be made upon final payment.
for Maintenance Work
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Clients will receive invoices via mail at their billing address in and around the 15th of every month.
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Payments on all invoices are due by the 1st of the following month.
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All outstanding invoices 10 days late will be subject to a late fee (see below).
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All outstanding invoices not paid within 10 days will result in the termination of all work being done on the project or any other projects managed by the responsible party until the invoice is paid in full.
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Time sheets can be provided for a fee.
Late Payments & Returned Check Fees
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All outstanding invoices that are 10 days past due will be subject to a late fee of 10% of the total amount due or $25.00, which ever is greater. The fee will be imposed for each billing cycle that the Invoice is outstanding.
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There is a $25.00 fee on all returned checks.
Forms of Payments Accepted
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Payment by check is the preferred method of payment at IAMTEEJAY.
Please make all checks payable to IAMTEEJAY and send to:
IAMTEEJAY
1125 F. Street, #5
Sacramento, CA 95814
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I accept all credit card payments through Pay Pal and we will shortly be accepting Visa, Master Card, and American Express.
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Payment plans will be accepted upon approval and subject to handling fee.
I mostly exist today, thanks to my first client referring me to their friends and subsequently those friends referring me to people they know. It is very seldom that I get a cold call from the phone book or a walk-in from the street.
To show gratitude and appreciation for these referrals, I offer a 10% credit against services rendered or a 5% cash reward of the first Purchase Order that their referral opens at IAMTEEJAY. For example, if a referred client signs onto a project that will cost $1,500.00, I apply a referral credit of $150 or pay out a $75 cash reward to the referring party.
Here are a few conditions and exemptions that apply:
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Credit and payments are made at the completion of the Purchase Order and after full payment for the project has been made
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I can only apply this for each referred party once
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Outsourced projects from contractors and other related service providers are exempt
