Keeping Up With Teejay!

Design, Website Development, Marketing, Maintenance & Consulting - Since 1994

Google Business Listings and Fake Reviews

Monday, October 30, 2017
Keeping Up with IAMTEEJAY

Sadly it happens to all of us, we get a bad review on the quality of our customer service and or products we sell. After 24 years in business I was bound to have a few bad reviews from legitimate clients with whom I didn't see eye-to-eye with on a project of theirs. However, in the era of "fake news" we also have fake reviews. I have been busy helping my clients remove unwarranted, malicious, and negative reviews from users that have never used their services or purchased their products from their Yelp, Facebook and Google profiles. Sadly this week, it was my business' turn to contest a slew of one-star reviews from users with questionable or no profile at all.  With their profiles gone, their reviews continue to still be listed and it may be affecting my business significantly. What to do?

First let me state that the quality and value of Google free products and services range from amazing to simply terrible, but regardless free. I use their services and refer them to my clients on a daily basis. However, with this "free-dom" comes the proverbial "ball-and-chain".

Like with Facebook, because of the volume of customers they offer their services to, Google's customer service is practically non-existent. For all free services, customer service is essentially automated, complete with online documentation, user forums, and a Google search tool to help you find a solution. Unless you are using a service like Google Business Suite or Google Adwords/Adsense, where you are paying for their services, you are at the mercy of the vast network they have slowly been building over the last 20 years or more.

Unfortunately, this network is a "too-big-to-fail" system. To leave Google is to leave the known online universe. Or is it? This is a question for those utilizing a restrained Google within the European Union's borders. What to do?

What happened?

IAMTEEJAY has had a business listing at Google to some degree or another for over a decade now. More recently, my free Google Business profile and their various tools have allowed me to better present myself and my business at Google, Google+ and on Google Search results. 

One of these tools, Google Reviews, is one tool I could do without for the moment.

In the last week alone, I have been battling a series of negative reviews coming from users with whom:

  • I have ever engaged in business with
  • No longer have a profile at Google, because they themselves have been removed for orchestrating malicious and spam-like activity
  • Have nothing on their profiles aside from an offer to list reviews for a fee for others 

Here is an example of a legitimate account that offers a service to leave fake reviews for a fee.

Fake Reviews from Fake Accounts at Google

I am surprised that this profile has been allowed to exist at all. It would be wise for Google to not allow users with accounts less than 1-year old to leave reviews of any kind until they can prove their legitimacy as a user. Or simply allow one account per actual person only. 

Sadly, even with a profile removed by Google for various reasons, their damaging content remains on the network.

What to do?

I first flagged each review, then flagged the profile the review still came from (if they still had one, as only 3 of the 6 reviewers were left with a profile), and finally submitted a ticket to Google Support on the matter. 

Unfortunately, after I had taken those actions, my business listing was suspended ! Why? I am not certain, but I believe it was retribution from one of those profiles that I had flagged as malicious or spam.

So, with the my business profile still listed, I reflagged the false reviews, flagged the profile the review came from (if they still had one, as only 3 of the now only 4 reviewers had a profile), and resubmitted a ticket to Google Support on the matter. Sadly, in the meantime, my business may be suffering. Again, what to do?

How Can I Change this Environment of Negative Reviews?

My mother always said, "If don't have anything nice to say, don't say it at all." That comment of hers got me thinking. Why not replace those 4 bad reviews with positive reviews left my by real clients of mine? 

So, I am reaching out to all my customers to invite you to leave a legitimate review of my business listing on Google. Please either visit and type in "iamteejay" in the search tool. When you see my business listing on the right, please navigate to Reviews and select to "Write a Review". 

I would also welcome reviews at my business' Facebook profile at

And if you haven't already joined to follow, like, and connect with IAMTEEJAY at the following social media sites, please click on the link to do so.


You can also connect with and refer me at the other sites too!


So, if you are in need of some networking and gathering some positive, real content let me know!

Share This!


Recent Posts




Copyright John Scalzi Pacific Coast Chemical Company Karen Hansen CreateSpace sitemap.xml Andrea Cagan The Pub at Chino Hills Bug Alerts Stinson Beach Stephen Colbert: The Late Show New Astrology Steven Shmerler Sundahl Water Proofing Lori Parr The Blurring Test Catherine Kanner G-Suite Richard Patterson Websites for Mill Valley Businesses Emporia Group, LLC Regina Clark Speaking of Joy Studio Rental Website Clips for a Cause Author Website Amazon Book Covers CSS3 Lavender Farmer Website Networking Disney The Forever Deal SASNet Design Paninari Need Three Marketing Website Template Design Website for Creatives Kaitlin Ashworth Political Websites HireEvents Western Astrology Keynote Speaker Website Hospital Website Design Wordpress Website Repair Customers Websites for Non-profits Mitigation Specialist Website Bookmarks Motivational Speaker Website Responsive ReadyMag John Maxwell Team Websites for Keynote Speakers Dreaweaver Websites for Medical and Holistic Centers Websites for Artist Venice Website Design and Development Website Design and Development Sacramento Email Campaign Services Amanda Platt Research Brand Identity iPhone iOS Compatibility Renewable Energy Jeremy Kidd Asolo Conservatory for Professional Actor Training Websites for Lawyers Deep Waters Robert Reynolds Shopify E-Commerce Platform Sundahl Restoration LLC POACCC Dreamweaver San Francisco Finding Your Roots Customer Support Surfing Sobiage Media Otis College of Art & Design Websites for Stockton Businesses Featured Facebook Los Angeles Ballet Robin Williams MP3 Ballet Website Website Maintenance Varshini Soobiah Customer Service Yelp Tony Carlson Episcopal Impact Fund Secure Sockets Layer Adobe Faith Jones Weebly Book Cover Design B2B Websites SSL Certificates Website Designer for Creative Agencies Elk Grove Greener Gardens Lisa Gimmy Rachel Joel Glen Alexander Joel David Eddington Business Catalyst Chef Website Basement Repair Website Relationship Author Website Throckmorton Theatre Marc Robinson Justin Campbell Renewable Energy Consultant Website Muse photo gallery Carole Armour-Greenbaum CRM New Work Website Design Walnut Creek Business Catalyst WebApp Mort Sahl Google E-commerce Linda Larsen Website Design Los Angeles Websites for psychologists Marketing Collateral Websites for Authors Clay and Wood Passwords Waterproofing Service Website Wix Chinese Astrology Photography Website Squarespace MrMind Websites for Auto Mechanics Helms Bakery Building Complex Blog Websites for Astrologist AirBnB Turquoise Woman Homes Fireworks Websites for Industrial Manufacturers Referrals Souk Shawarma Navigant Research Website Developer for Creative Agencies Helms Daylight Studio Barrel House 101 Denise Kamena Twitter Job Journal Creative Collaboration Los Angeles-based Landscape Architect Petey Mack Eugene Bustillos The True Leader Creed Logo Design Animation for Websites Suzanne White Nickelodeon Customer Care Abbot Kinney Aspen Baker Kindle Los Angeles Pathfinder Communications Site 51 Posters Author Services Bing Webmaster Tools Customer Education Search Engine Optimization Google Reviews Fitness Equipment Website Author Websites Walton and Walton Tell The Cloud Email Marketing Tresha Peters Basic Plus Hosting Musicians Hollywood Hills West Neighborhood Council The Parole Officers Association of Contra Costa County Private Chef Frank Simonelli Landscape Architect Website Poink CSS4 Book Promotion Websites Peggy Weil The Turing Test Content Management System Blessing of the Bicycles Los Angeles Ballet Summer Course Polly Pitchford Residential Basement Repair Direct TV Target Flash Set Stylist Website Sarasota LinkedIn Website Programmer for Creative Agencies Local Marin Restaurant Website The Suncoast View Security Community Organization Website Florida State University Carole Greenbaum Website Design San Francisco Copenhagen Pastry Cyber Rain Sucre Postcards Digidome Designs JoAnn Patterson SAAS Construction Company Website Wordpress Website Maintenance Ecommerce Website Design Still Life Photography Drupal-based Website Generating New Business SSL Leather Etching PhotoShop Education webMarketing Hosting Venice Beach, CA Eileen McDargh Rich Walton One-pagers Music Creativity Robert Vera IAMTEEJAY Domo Japanese Sushi Grill & Bar Restaurant Mailing List HHWNC Google Apps PieceMeal Meta Data Veteran Support Website Eileen McDarch Stationery Websites for Restaurants State of California Organization of Probation Officers Finest Coupons of Marin Magazine Marin County Organic Products Websites for Motivational Speakers Book Launch Dave Caperton STONE Construction Company Joy Strategy Wheel Concepts Wordpress Speaker Website A Warrior's Faith MC Brand Studios Website Design San Rafael webCommerce Hosting Javascript Brand Identity Development CD-Rom Lavender Lori SCOPO Customer Interaction Gerald Friesleben Google+ J-Query GoLive Websites for the Performing Arts MGM Sporting Good Store Website Foley Friesleben Database Care Provider Website Dana Carvey Business Catalyst Email Marketing Google Webmaster Tools Blogging Engine CMS Memoirs of a Ghost SEO Mirror Tech-Hero Project Management Melissa Greenberg Re-branded Web Apps Kristine Nex Domestic Abuse Survivor Website Phoenix Website Design Fine Artist Google Business Social Media Marketing Galcon, Inc. Charlotte Ashlock California Association of Resource Conservation Districts Locally-made Artist Website Property Rental Website Los Angeles, CA Eco Friendly Macromedia The Foundation Success Software as a Service Projectile Content Management Systems Social Media Account Management Google Analytics Site Planning Websites for Theaters Kate Holgate Anthony Nex Return to Your Roots Mimi Donaldson Websites for Health and Wellness Online Marketing Websites for Auto Body Shops CARCD Content Management California Drought Report Los Angeles Ballet School Sarasota, FL Peter Asmus Advance Building Solutions Subscribers Kombi Haus Psychologist website Holiday Gifts Graphic Designer Pamalita Desi Payne