Keeping Up With Teejay!

Design, Website Development, Marketing, Maintenance & Consulting - Since 1994

Google Business Listings and Fake Reviews

Monday, October 30, 2017
Keeping Up with IAMTEEJAY

Sadly it happens to all of us, we get a bad review on the quality of our customer service and or products we sell. After 24 years in business I was bound to have a few bad reviews from legitimate clients with whom I didn't see eye-to-eye with on a project of theirs. However, in the era of "fake news" we also have fake reviews. I have been busy helping my clients remove unwarranted, malicious, and negative reviews from users that have never used their services or purchased their products from their Yelp, Facebook and Google profiles. Sadly this week, it was my business' turn to contest a slew of one-star reviews from users with questionable or no profile at all.  With their profiles gone, their reviews continue to still be listed and it may be affecting my business significantly. What to do?

First let me state that the quality and value of Google free products and services range from amazing to simply terrible, but regardless free. I use their services and refer them to my clients on a daily basis. However, with this "free-dom" comes the proverbial "ball-and-chain".

Like with Facebook, because of the volume of customers they offer their services to, Google's customer service is practically non-existent. For all free services, customer service is essentially automated, complete with online documentation, user forums, and a Google search tool to help you find a solution. Unless you are using a service like Google Business Suite or Google Adwords/Adsense, where you are paying for their services, you are at the mercy of the vast network they have slowly been building over the last 20 years or more.

Unfortunately, this network is a "too-big-to-fail" system. To leave Google is to leave the known online universe. Or is it? This is a question for those utilizing a restrained Google within the European Union's borders. What to do?

What happened?

IAMTEEJAY has had a business listing at Google to some degree or another for over a decade now. More recently, my free Google Business profile and their various tools have allowed me to better present myself and my business at Google, Google+ and on Google Search results. 

One of these tools, Google Reviews, is one tool I could do without for the moment.

In the last week alone, I have been battling a series of negative reviews coming from users with whom:

  • I have ever engaged in business with
  • No longer have a profile at Google, because they themselves have been removed for orchestrating malicious and spam-like activity
  • Have nothing on their profiles aside from an offer to list reviews for a fee for others 

Here is an example of a legitimate account that offers a service to leave fake reviews for a fee.

Fake Reviews from Fake Accounts at Google

I am surprised that this profile has been allowed to exist at all. It would be wise for Google to not allow users with accounts less than 1-year old to leave reviews of any kind until they can prove their legitimacy as a user. Or simply allow one account per actual person only. 

Sadly, even with a profile removed by Google for various reasons, their damaging content remains on the network.

What to do?

I first flagged each review, then flagged the profile the review still came from (if they still had one, as only 3 of the 6 reviewers were left with a profile), and finally submitted a ticket to Google Support on the matter. 

Unfortunately, after I had taken those actions, my business listing was suspended ! Why? I am not certain, but I believe it was retribution from one of those profiles that I had flagged as malicious or spam.

So, with the my business profile still listed, I reflagged the false reviews, flagged the profile the review came from (if they still had one, as only 3 of the now only 4 reviewers had a profile), and resubmitted a ticket to Google Support on the matter. Sadly, in the meantime, my business may be suffering. Again, what to do?

How Can I Change this Environment of Negative Reviews?

My mother always said, "If don't have anything nice to say, don't say it at all." That comment of hers got me thinking. Why not replace those 4 bad reviews with positive reviews left my by real clients of mine? 

So, I am reaching out to all my customers to invite you to leave a legitimate review of my business listing on Google. Please either visit and type in "iamteejay" in the search tool. When you see my business listing on the right, please navigate to Reviews and select to "Write a Review". 

I would also welcome reviews at my business' Facebook profile at

And if you haven't already joined to follow, like, and connect with IAMTEEJAY at the following social media sites, please click on the link to do so.


You can also connect with and refer me at the other sites too!


So, if you are in need of some networking and gathering some positive, real content let me know!

Share This!


Recent Posts




Amanda Platt Research Brand Identity Domestic Abuse Survivor Website JoAnn Patterson Website Design and Development Lodi Phoenix Website Design Websites for Restaurants Website Design and Development Sacramento Bing Webmaster Tools Renewable Energy Consultant Website Wheel Concepts Walton and Walton Websites for Artist HHWNC Venice Beach, CA Psychologist website Robert Reynolds Content Management Memoirs of a Ghost Turquoise Woman Homes Ecommerce Website Design ReadyMag Polly Pitchford G-Suite Pamalita Dworsky Design Abbot Kinney Souk Shawarma Macromedia Graphic Designer Book Promotion Websites Google Apps CMS Google PageSpeed Platform OS Hollywood Hills West Neighborhood Council Weebly The Forever Deal Chef Website Drupal-based Website Google Webmaster Tools Job Journal Charlotte Ashlock Kate Holgate Lavender Lori Suzanne White Political Websites Throckmorton Theatre Fireworks Book Launch Business Catalyst Migration Online Marketing Lamb and Lion Eileen McDarch Websites for Theaters Renewable Energy IAMTEEJAY Websites for Commercial Real Estate Companies Customer Support Websites Design and Development Coachella Valley Set Stylist Website Elk Grove Greener Gardens Stephen Colbert: The Late Show Disney Wordpress Los Angeles-based Landscape Architect Motivational Speaker Website Return to Your Roots Regina Clark Denise Kamena Networking Carole Greenbaum Glen Alexander Joel Website Design and Development Camarillo Laurie Dworsky Customer Interaction Websites for Associations Artist Website Websites for Lawyers Websites for psychologists Los Angeles Dreamweaver Social Media Account Management Copyright Passwords Customer Care Fine Artist Finding Your Roots Pathfinder Communications SEO Melissa Greenberg SSL Donald Macleay Mailing List Property Rental Website Mirror Hospital Website Design SASNet Design Author Website California Association of Resource Conservation Districts Website Design Los Angeles CreateSpace St Lou BBQ Websites for Warehousing Companies Software as a Service Holiday Gifts Desert Area Commercial Information Exchange Tell The Cloud Galcon, Inc. Blogging Engine Digidome Designs The Blurring Test Chinese Astrology Lodi California E-commerce Websites for the Performing Arts Site Planning SCOPO SAAS Posters Marketing Collateral Music JBBBSLA Florida State University LinkedIn MP3 Community Organization Website David Eddington Websites for Authors Featured AirBnB Jeremy Kidd Private Chef Websites for Sacramento Speaking of Joy John Maxwell Team Speaker Website MrMind The Suncoast View Search Engine Optimization Shopify E-Commerce Platform Graphic Design for Creatives Lori Parr New Astrology Google+ Email Campaign Services Navigant Research Landscape Architect Website CRM Sporting Good Store Website Websites for IT Services Kristine Nex Website Design San Francisco New Work Local Marin The True Leader Creed Frank Simonelli Websites for Los Angeles Web Apps Website Developer for Creative Agencies Richard Patterson Peggy Weil Blog Blessing of the Bicycles Studio Rental Website Yelp Kindle Websites for Non-profits Business Card Design Happy New Year Websites for Stockton Businesses Justin Campbell Jeff Joiner Robert Vera webCommerce Hosting Javascript Adobe Author Services MGM Business Catalyst Animation for Websites The Foundation Success Deep Waters Cyber Rain Websites for Keynote Speakers iPhone iOS Compatibility Sundahl Restoration LLC Petey Mack Catherine Kanner Marin County Re-branded Helms Bakery Building Complex Muse One-pagers Otis College of Art & Design Lisa Gimmy Duda Customer Service Asolo Conservatory for Professional Actor Training Customer Education Dana Carvey Lavender Farmer Website B2B Websites Site 51 CSS3 photo gallery Venice Website Design and Development Desi Payne Postcards Anthony Nex PieceMeal Matthew Johnson Catalyst Website Maintenance Packages Restaurant Website Google Analytics Content Management Systems Nickelodeon Barrel House 101 California Drought Report Advance Building Solutions POACCC Friends of Stone Lakes Wildlife Refuge Western Astrology Brochure Design Surfing Photography Website Copenhagen Pastry Business Cards Flash Website for Creatives John Scalzi Websites for Health and Wellness The Parole Officers Association of Contra Costa County Google Websites for Mill Valley Businesses Basement Repair Website Website Design and Development Oakland Creativity Need Three Carole Armour-Greenbaum Cristina Anderlini Dave Caperton Facebook Sarasota Joel Media Group Websites for Motivational Speakers Business Catalyst Email Marketing Website Programmer for Creative Agencies Care Provider Website Foley Friesleben Wix Target Google Business Referrals Eileen McDargh Construction Company Website Projectile Emporia Group, LLC Logo Design Wordpress Website Maintenance Email Marketing Subscribers Project Management Sucre Organic Products Margy Sperry Websites for Healthcare Professionals Pacific Coast Chemical Company Tresha Peters Bookmarks Websites for Astrologist Mimi Donaldson Andrea Cagan Dr. Peter Maduro Kaitlin Ashworth Robin Williams Tony Carlson Relationship Author Website David French Website Design and Development San Rafael Locally-made Websites for Therapist sitemap.xml Book Cover Design Secure Sockets Layer San Francisco HireEvents Episcopal Impact Fund Generating New Business Sundahl Water Proofing Mort Sahl PC Cargo Sarasota, FL Waterproofing Service Website Kurtis White Websites for Home Decorators Los Angeles Ballet Summer Course Girl Factory Finest Coupons of Marin Magazine Direct TV Sobiage Media Stinson Beach Website Design San Rafael Kombi Haus Website Maintenance Websites for Medical and Holistic Centers Social Media Marketing Websites for Industrial Manufacturers Ballet Website Wordpress Website Repair Twitter Tech-Hero Varshini Soobiah Rachel Joel Website Maintenance Agreements Amazon SSL Certificates Linda Larsen CD-Rom Lisa White Websites for Probation Officer Organizations Los Angeles, CA State of California Organization of Probation Officers MC Brand Studios Education Squarespace Websites for Film Production Companies Camp Bob Waldorf Alta Dena, CA Faith Jones Rich Walton webMarketing Hosting East Bay Computer Services Magento PhotoShop WebFlow Book Covers Healthy 4U Vending Joy Strategy Website Design Lodi Fitness Equipment Website STONE Construction Company Clay and Wood Still Life Photography Content Management System Stationery Design Eco Friendly A Warrior's Faith The Turing Test J-Query Security Being Thankful Lux Sante Fe Homes Los Angeles Ballet School DACIE Logo Design for Auto Industry Eugene Bustillos Websites for Law Enforcement Officers Film Bridge International GoLive Peter Asmus CARCD Britt Morrissey Mitigation Specialist Website Leather Etching Gerald Friesleben Google Reviews Creative Collaboration Keynote Speaker Website Aspen Baker Residential Basement Repair Customers Karen Hansen Paninari Websites for Artists Representation Agents Poink Website Design Walnut Creek Bug Alerts Veteran Support Website SiteGlide Helms Daylight Studio Steven Shmerler Jewish Big Brother Big Sister Los Angeles Basic Plus Hosting Database CSS4 Business Catalyst WebApp Domo Japanese Sushi Grill & Bar Restaurant Brand Identity Development Website Designer for Creative Agencies The Pub at Chino Hills Musicians Dreaweaver Marketing Los Angeles Ballet Meta Data